Privacy Policy

This Privacy Policy explains how Archway Defense LLC (“Archway Defense,” “we,” “us”) collects, uses, shares and protects personal information when you visit archwaydefense.com (the “Site”) or contact us through it. It does not cover information collected offline, such as course registrations, liability waivers or records kept by training associations that host our courses.

Information we collect

Information you give us

When you submit our training request form or email us, we collect the information you choose to provide:

• Your name and email address
• Your phone number, if provided
• Your agency or organization, if provided
• The type of inquiry, approximate group size and the contents of your message

Please do not include sensitive information, such as government identification numbers, health information or information about criminal history, in the form.

Information collected automatically

Like most websites, our hosting provider automatically records technical information when you visit, such as your IP address, browser type, the pages you request and the date and time of your visit. This information is used to operate, secure and troubleshoot the Site.

Cookies

The Site does not use advertising or analytics cookies, and it does not load tracking tools from third parties. WordPress sets cookies only for administrators who sign in to manage the Site. If we add analytics or similar tools in the future, we will update this policy first.

How we use information

• To respond to your inquiry and schedule or quote training
• To verify that sponsored law enforcement course requests come from eligible agencies
• To operate, maintain and protect the Site, including preventing spam and abuse
• To comply with legal obligations and enforce our Terms of Use

We use your phone number only to respond to your inquiry. We do not send marketing text messages, and we do not add you to a mailing list unless you ask us to.

How we share information

We do not sell your personal information, and we do not share it for targeted advertising. We share it only as follows:

• Service providers that help us run the Site and our business, such as our website host and email provider, who may use it only to provide services to us.
• Training partners, such as a host agency or regional training association, when needed to arrange training you requested.
• Legal and safety reasons, when required by law, legal process or to protect the rights, property or safety of Archway Defense, our clients or others.
• Business transfers, if Archway Defense is involved in a merger, acquisition or sale of assets, subject to this policy.

How long we keep information

Inquiries are stored in our website’s administrative area and in our email. We keep them only as long as needed to respond, provide training and meet our business and legal obligations, and we periodically delete inquiries we no longer need.

How we protect information

We use reasonable administrative, technical and physical safeguards, including encrypted (HTTPS) connections and restricted administrative access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices and rights

You may ask us to:

• Confirm whether we hold personal information about you and provide a copy
• Correct inaccurate information
• Delete your information

Depending on where you live, state privacy laws (including Montana’s Consumer Data Privacy Act, where it applies) may give you these and related rights, including the right to opt out of sales of personal data, targeted advertising and certain profiling. We do not engage in those activities.

To make a request, email Hello@ArchwayDefense.com with the subject “Privacy request.” We may need to verify your identity before acting on it. We will respond within 45 days, and may extend that once by an additional 45 days where reasonably necessary, telling you why. You may use an authorized agent to make a request on your behalf.

Appeals. If we decline your request, you may appeal by replying to our decision with the subject “Privacy appeal.” We will respond to an appeal within 60 days. If you are not satisfied with the outcome, you may contact your state attorney general.

We will not discriminate against you for exercising any privacy right.

Do Not Track and Global Privacy Control

Because the Site does not track visitors across other websites or sell or share personal information for targeted advertising, there is nothing for browser Do Not Track or Global Privacy Control signals to switch off. We treat these signals as a request to opt out if that ever changes.

California residents

This policy is intended to meet the California Online Privacy Protection Act. The categories of information we collect and the third parties we share it with are described above. We do not sell personal information.

Children’s privacy

The Site and our training are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has submitted information to us, contact us and we will delete it.

Links to other websites

The Site links to news coverage, sponsors and other websites we do not control. Their privacy practices are governed by their own policies.

Changes to this policy

We may update this policy from time to time. The “last updated” date at the top shows when it was last changed. If we make material changes, we will post a notice on the Site before they take effect.

Contact us

Archway Defense LLC
Billings, MT 59101
Hello@ArchwayDefense.com